Pricing
Fair Pricing, No Fix No fee
You only pay if we make a difference (a good one!)
Too many so called hardware and software experts want to charge you before they even get to look at your problem.  We do not work like that.  You tell us the problem, we take a look, if it can be fixed you give us the go ahead and then you pay on completion.   No up front fees here.
Flat Rate Pricing
We have a fixed rate and honest pricing structure.   The first hour is a fixed price and then we charge per 30 mins thereafter.  The difference here is that we only accumulate extra time when we are physically working on your problem on site.  You are not charged for automated processes offsite.  For example if we are running a deep running diagnostics, copying data or running automated hard drive recovery (which can in some cases take several days) - there is no charge for that time.   You only pay for human time working on your issue.

All preliminary diagnostics and evaluations are FREE when performed offsite at our premises.  Onsite will be charged at our normal rates below.

WiFi Router / Gateway Installation and Configuration

$125 Fixed price

All parts and software charged at cost or customer provides

Hardware Installation (Graphics Card / Printer etc)

$125 Fixed price

All parts and software charged at cost or customer provides

INTERNET CONNECTED REMOTE DIAGNOSTICS / SOFTWARE FIX

$100 Fixed price per hour (up to 60 minutes)
$50 per 30 minutes blocks thereafter

NOTE: Requires DSL / Cable Internet Connection and installation of remote management software.

Standard Pricing - All Diagnostic Services

$150 Fixed price for first hour (up to 60 minutes)
$75 per 30 minutes blocks thereafter

FREE Local hardware collection for offsite diagnostics and repair
Travel beyond 5 miles of 27525 Zip Code $1 per mile

All parts and software charged at cost or customer provides

Custom PC Design and Build

$275 fixed price (build only)
$350 build with OS Install and Patch

Data transfer is charged at our Standard Diagnostic Rates

All parts and software charged at cost (payment in advance) or customer provides

Software Development / Website Design and Hosting

Costs vary by project, please contact us to discuss your requirements in detail or for more information
© 2010 - 2013 Richard Clafton and riroc group. All rights reserved.